7c7778 Privacy Policy
Your personal information is completely secure with us. This document explains in detail how 7c7778 collects, stores, and uses your information.
Introduction and Purpose
7c7778 ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. We give the highest priority to the privacy of our users' personal information. This Privacy Policy ("Policy") tells you what types of information we collect, why we collect it, how it is used, and what steps we take to protect your information.
By using the 7c7778 website or registering an account, you are considered to have accepted the terms of this Privacy Policy. This Policy should be read together with our Terms and Conditions.
This Policy applies to all users of the 7c7778 platform — both registered members and visitors. Our services are intended for persons aged 21 and above only.
What Information We Collect
7c7778 collects information about you in various ways. The types of information are described in detail below:
2.1 Information You Provide Directly
- Name, date of birth, and national identity information (for age verification)
- Email address and contact information
- Bank account, bKash, Nagad, Rocket, or Upay number (for transactions)
- Username and password for account login
- Documents submitted for identity verification
- Information provided to customer support via live chat or email
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type and version, operating system
- Your navigation history on the website and page visit information
- Data collected through cookies and similar tracking technologies
- Session duration and login activity
- Gaming activity, betting history, and transaction records
2.3 Information Received from Third Parties
In some cases we may use trusted third-party services to verify your identity and financial information. In such cases, the third party's own privacy policy will also apply.
Purpose of Information Use
7c7778 uses collected information for the following lawful purposes:
Account Management
Information is used to create and manage your account, verify age, confirm identity, and ensure secure login.
Financial Transactions
To process deposits and withdrawals, and to enforce the rules of ৳300 minimum deposit and ৳1,000 minimum withdrawal.
Customer Support
To resolve your queries and complaints, and to provide effective assistance through 24/7 live chat support.
Security and Protection
Information is used to prevent fraud, block unauthorized access, and ensure the security of the platform.
Service Improvement
To continuously improve the quality and performance of the platform by analyzing user experience.
Communication
To deliver important service notifications, policy changes, and account-related information to you.
Information Sharing and Disclosure
7c7778 does not sell your personal information to third parties. However, we may share information in the following limited circumstances:
4.1 Service Provider Partners
To operate our services we work with trusted third-party service providers — such as payment processors (bKash, Nagad, Rocket, Upay), game providers, and technology support companies. These partners receive only the information that is necessary and are required to comply with our privacy standards.
4.2 Legal Obligations
We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or other legal processes.
4.3 Business Restructuring
In the event of a company merger, acquisition, or sale of assets, your information may be transferred. We will notify you before any such change.
Important: Except for the reasons stated above, 7c7778 does not sell, rent, or share your personal information with any third party without authorization.
Cookies and Tracking Technologies
The 7c7778 website uses cookies and similar technologies that improve your browsing experience and keep the platform functioning properly.
5.1 Types of Cookies
- Essential Cookies: Essential for the core functionality of the platform — maintaining login sessions, security verification, and so on.
- Functional Cookies: Remember your preferences and settings — language selection, display preferences, and so on.
- Analytics Cookies: Used to analyze website performance and improve user experience.
- Security Cookies: Help detect and prevent fraud and unauthorized access.
5.2 Cookie Control
You can manage cookies through your browser settings. However, disabling essential cookies may disrupt some important website functions and you may not be able to log in to the platform properly.
Information Security Measures
7c7778 has implemented industry-standard technical and organizational measures to protect your personal information.
SSL Encryption
All data transmissions are encrypted using SSL/TLS technology.
Firewall Protection
An advanced firewall system blocks unauthorized access.
Access Control
Only authorized staff can access the information they need.
Secure Storage
Data is stored in encrypted form on secured servers.
Regular Audits
Security measures are regularly reviewed and updated.
Staff Training
All staff receive regular training on data protection.
Although we strive to ensure the highest level of security, transmitting information over the internet is not completely risk-free. We therefore ask you to keep your account password confidential and to notify us immediately if you notice any suspicious activity.
Information Retention Period
7c7778 retains your personal information for as long as necessary — while your account is active and also for a set period afterwards to meet legal obligations.
- Account Information: At all times while the account is active and for a defined period after closure as required by applicable law.
- Transaction Records: Retained for an extended period for financial dispute resolution and legal purposes.
- Communication History: Retained for a limited period for improving customer service quality and resolving disputes.
- Log Files and Technical Data: Generally retained for a short period for security analysis.
- Identity Verification Documents: Retained for the period necessary to meet legal requirements.
At the end of the defined period we securely delete or anonymize your information so that you can no longer be identified from it.
Your Rights and Controls
As a user of 7c7778, you have the following rights regarding your personal information:
Right to Access
You may request to know what information we hold about you and to receive a copy of that information.
Right to Rectification
If your information contains any errors or is incomplete, you may request that it be corrected or updated.
Right to Erasure
In certain circumstances you may request that your personal information be deleted, provided there is no legal obligation requiring us to retain it.
Right to Object to Processing
You may object to the processing of your information for certain purposes, particularly in the case of marketing.
Right to Data Portability
You have the right to receive the information you have provided in a structured, machine-readable format and to have it transferred to another provider.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted, such as while the accuracy of the information is being verified.
To exercise these rights, contact us via live chat or email. We will respond to your request as soon as possible.
Protection of Minors
7c7778 provides services only to persons aged 21 and above. We do not intentionally collect any information from minors.
If it comes to our attention that information belonging to a minor has been collected, we will immediately close that account and delete the relevant information. If you believe a minor is using this platform, please inform our customer support.
During registration we follow an age verification process and request identity confirmation documents in cases of doubt. To learn more about responsible gaming, please read our Responsible Gaming page.
Policy Changes and Updates
7c7778 reserves the right to amend this Privacy Policy when necessary. The Policy may be updated as a result of changes to services, new legal requirements, or technological improvements.
- For significant changes we will send a notification to your registered email address.
- The updated Policy will be published on the website and the "Last Updated" date will be shown at the top of the page.
- Continued use of the platform after any changes will be considered as your acceptance of the new Policy.
- If you do not agree to changes in the Policy, you have the right to close your account.
The latest effective date of this Policy: January 2026.
Related Policies
This Privacy Policy is part of 7c7778's broader policy framework. Our other policies also define your rights and responsibilities:
Contact Us
If you have any questions about this privacy policy or any requests regarding your information, please contact us. Our expert team is always ready to assist you.